Consultation: draft National Safety and Quality Digital Mental Health Standards


The Australian Government Department of Health (the Department) has contracted the Australian Commission on Safety and Quality in Health Care (the Commission) to develop National Safety and Quality Digital Mental Health (NSQDMH) Standards.


The development of the NSQDMH Standards is a significant first step in providing safety and quality assurance for digital mental health service users, and best practice guidance for service providers and developers.


The Commission defines a digital mental health service as a mental health, suicide prevention, or alcohol and other drugs service that uses technology to facilitate engagement and the delivery of care.


The draft NSQDMH Standards are now available on the Commission’s website for public consultation.


To support the consultation process, the Commission is holding a series of webinars and public forums in March-April 2020 in all capital cities and three regional locations. These forums will be facilitated by Dr Peggy Brown AO, Senior Clinical Advisor, and will give stakeholders a chance to discuss the draft NSQDMH Standards, provide feedback and ask questions of the project team.


The Commission invites consumers and carers, clinicians, service providers, and all stakeholders wishing to attend a forum or webinar to register their interest.


Download the draft NSQDMH Standards and register for a forum or webinar at


Your input during the consultation process will inform the final draft of the NSQDMH Standards the Commission provides to the Department for approval in June 2020.


For further information contact:
Ben Prest
Senior Project Officer